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Call KENS
Call KENS | Tenant was shocked by a nearly $500 utility bill
Courtney De Leon's last utility bill was $486. KENS 5 got involved and her apartment management said they were already fixing it.
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Call KENS: SAPD report shows vehicles towed early from downtown parking lots
Tourists worry their vehicles were towed early from a Platinum Parking property downtown. A police report shows it’s not the first time in that area.
Call KENS: Tourists say their cars are being towed early from downtown lot
SA District 1 Councilwoman Sukh Kaur weighs in on towing concerns at Platinum Parking lot.
Call KENS: Veteran couldn't get his USAA claim settled without his truck becoming salvage
James Rhoades' truck was hit in the bumper and USAA wanted to deem it a salvage vehicle. That changed after KENS 5 got involved.
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Call KENS | Tenant was shocked by a nearly $500 utility bill
Call KENS: KENS 5 takes tourist's towing concerns to councilwoman
Call KENS: Veteran couldn't get his USAA claim settled without his truck becoming salvage
Call KENS: City of Schertz drainage was flooding a farm for more than a year
Call KENS: SA man says northwest side apartment hasn't had hot water for more than month
Call KENS: Man says his northwest-side apartment has not had hot water for over month
Call KENS: SAPD report shows vehicles towed early from downtown parking lots
Call KENS: SAWS removes nearly $3,500 fine from bill after homeowner calls us
CALL KENS: Mortgage company accidentally processes SA woman's check for roof repairs as a payment
Call KENS: Single mother's car repossessed due to a title issue
Call KENS: A woman waited 6 months for a dryer to show up. Then she called KENS 5.
Call KENS: SA woman's car damaged during towing, awaits repairs for four months
Call KENS: City of Schertz drainage was flooding a farm for more than a year
Ronald Schott said city drainage created a swamp on his farm. The City of Schertz is taking multiple steps to investigate after he called KENS 5.
Call KENS: A tenant says he had issues with hot water for a month. Now the property owner is fixing it.
Devante Brown said his hot water never seemed to work at the end of the day. His apartment complex is working to fix the issue.
Call KENS: SAWS removes nearly $3,500 fine from bill after homeowner calls us
A San Antonio man was still on the hook for around $6,500 after SAWS adjusted a water bill. Then he called KENS 5 and SAWS took a second look at the situation.
CALL KENS: Mortgage company accidentally processes SA woman's check for roof repairs as a payment
Karen Harder just needed her mortgage company to approve a check for roof repairs and send it back. The company fixed the issue once KENS 5 got involved.
Call KENS: Single mother's car repossessed due to a title issue
CarMax repossessed Patricia Cacioppo's Hyundai Sonata because of a title issue. Her loan company gave her a refund after she called KENS 5.
Call KENS: A woman waited 6 months for a dryer to show up
Rebecca Salazar couldn't get Sears Home Warranty to deliver a dryer. KENS called parent company Transformco and they found a solution.
Call KENS: SA woman's car damaged during towing, awaits repairs for four months
Leticia Graciano's mechanic couldn't find a part for her Chevy Trax anywhere. Then KENS 5 called Chevy and they helped make it available.
Call KENS: USPS repeatedly mixes up local community's mail
Jason Mercado received 19 letters meant for his neighbors in a single day. The USPS said they will take 'immediate action' to correct the problem.
Call KENS: A man's water meter was cut off twice in three weeks. Turns out it was a sign of a bigger issue.
Curtis Gray's meter was cut off even after paying his bill. KENS 5 then found out about the larger problems he faces.
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