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Call KENS
Call KENS: 'I'm swerving when I brake': Botched brake job has woman questioning service
Rona Cardwell says her vehicle wasn't braking correctly after going to Brake Check. A dealership said her brake pads were installed wrong.
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Call KENS: Community mailbox fixed in time for holidays
The Galle Estates community said the mailbox had been broken for three months. USPS fixed it in 24 hours after they called KENS.
Call KENS: Former Texas Ranger organization on verge of losing Fredericksburg lease
The nonprofit is about to fail their lease agreement with the city. Now they are hoping to renegotiate.
Call KENS: Local businesses needed help with a homeless encampment
A counter clerk said he was worried about homeless lighting fires behind their business. KENS 5 made sure the business, and the homeless, could get help.
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Call KENS: Community mailbox fixed in time for holidays
Call KENS: Former Texas Ranger organization on verge of losing Fredericksburg lease
Call KENS: Local businesses needed help with a homeless encampment
Call KENS: Tenants say their mailboxes had been broken for 8 months
Call KENS | Tenant was shocked by a nearly $500 utility bill
Call KENS: KENS 5 takes tourist's towing concerns to councilwoman
Call KENS: Veteran couldn't get his USAA claim settled without his truck becoming salvage
Call KENS: City of Schertz drainage was flooding a farm for more than a year
Call KENS: SA man says northwest side apartment hasn't had hot water for more than month
Call KENS: Man says his northwest-side apartment has not had hot water for over month
Call KENS: SAPD report shows vehicles towed early from downtown parking lots
Call KENS: SAWS removes nearly $3,500 fine from bill after homeowner calls us
Call KENS: Tenants say their mailboxes had been broken for eight months
Residents at an Alamo Heights apartment complex said their mailboxes have been broken since March. The mailboxes got fixed after they called KENS.
Call KENS: Tenant was shocked by a nearly $500 utility bill
Courtney De Leon's last utility bill was $486. KENS 5 got involved and her apartment management said they were already fixing it.
Call KENS: SAPD report shows vehicles towed early from downtown parking lots
Tourists worry their vehicles were towed early from a Platinum Parking property downtown. A police report shows it’s not the first time in that area.
Call KENS: Tourists say their cars are being towed early from downtown lot
SA District 1 Councilwoman Sukh Kaur weighs in on towing concerns at Platinum Parking lot.
Call KENS: Veteran couldn't get his USAA claim settled without his truck becoming salvage
James Rhoades' truck was hit in the bumper and USAA wanted to deem it a salvage vehicle. That changed after KENS 5 got involved.
Call KENS: City of Schertz drainage was flooding a farm for more than a year
Ronald Schott said city drainage created a swamp on his farm. The City of Schertz is taking multiple steps to investigate after he called KENS 5.
Call KENS: A tenant says he had issues with hot water for a month. Now the property owner is fixing it.
Devante Brown said his hot water never seemed to work at the end of the day. His apartment complex is working to fix the issue.
Call KENS: SAWS removes nearly $3,500 fine from bill after homeowner calls us
A San Antonio man was still on the hook for around $6,500 after SAWS adjusted a water bill. Then he called KENS 5 and SAWS took a second look at the situation.
CALL KENS: Mortgage company accidentally processes SA woman's check for roof repairs as a payment
Karen Harder just needed her mortgage company to approve a check for roof repairs and send it back. The company fixed the issue once KENS 5 got involved.
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